About the Opportunity
Our client, a San Diego-based investment firm, is seeking a skilled IT Support Specialist to provide technical support across the firm. The Specialist will ensure seamless operation of all systems, hardware, and applications while supporting a fast-paced, professional investment environment. The ideal candidate is organized, proactive, and comfortable acting as a go-to resource for daily IT needs. The role is hybrid, as much can be accomplished remotely, but this individual will need to be local to San Diego to commute to the office for setups and when issues arise.
The annual base salary range is $80,000 to $110,000. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.
Job Responsibilities
- Provide day-to-day technical support for end users, including troubleshooting hardware, software, and networking issues
- Maintain and support Windows and macOS systems, mobile devices, and all peripheral equipment
- Administer Microsoft 365, Exchange, Teams, and related productivity tools
- Manage user account setup, permissions, and access across various systems
- Coordinate with external vendors and service providers to resolve technical issues
- Ensure system security and adherence to internal IT policies
- Maintain documentation of IT assets, configurations, and standard operating procedures
- Support employee onboarding and offboarding from an IT standpoint
Job Requirements
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent hands-on experience)
- 5+ years of IT support or systems administration experience in a professional setting
- Strong knowledge of Windows, macOS, and Microsoft 365 administration
- Familiarity with networking fundamentals (TCP/IP, DNS, VPN, Wi-Fi, firewalls)
- Experience with endpoint security tools and backup systems
- Excellent troubleshooting, communication, and customer-service skills
- • • Ability to work independently, manage multiple priorities, and thrive in a small-team environment
