Desk Support Associate

About the Opportunity

We are partnered with a financial services firm that is actively searching for a Desk Support Associate to join their Service Desk team in New York City. The role will provide first and second level support to their global offices. They are looking for a goal-oriented, outside-the-box thinker to excel in their dynamic environment with plenty of opportunity to learn, touch and feel the latest technology.

The annual base salary range is $90,000 to $120,000. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

 

Job Responsibilities

  • VOIP systems management
  • Enterprise level video conferencing systems
  • Patch management and software deployment
  • Python or PowerShell Scripting
  • Understanding of Internet and network security
  • ITIL Process flow and Incident management

 

Job Requirements

  • Bachelor’s degree is preferred
  • At least 2 year of professional experience
  • Ability to solve problems in a sustainable way by working with people, not just technologies
  • Must have experience supporting users in a dynamic environment with white glove service in person and over the phone
  • Ideal candidates will be quick learners with strong troubleshooting skills
  • Able to work independently
  • Participate in an on-call rotation will be required

Learn & Grow

Lorem ipsum dolor sit amet consectetur. Fames porta suspendisse ultrices ultricies

Gym

Lorem ipsum dolor sit amet consectetur. Fames porta suspendisse ultrices ultricies

Personal Days

Lorem ipsum dolor sit amet consectetur. Fames porta suspendisse ultrices ultricies

Health & Dental

Lorem ipsum dolor sit amet consectetur. Fames porta suspendisse ultrices ultricies

401k Matching

Lorem ipsum dolor sit amet consectetur. Fames porta suspendisse ultrices ultricies

Submit Your Resume

Connect with our staffing & recruiting experts! Let our team of expert recruiters help find your perfect match.

Max. file size: 12 GB.
This field is for validation purposes and should be left unchanged.

Other Positions

Executive Assistant / Personal Assistant

Location: New York, New York
arrow

Payroll Manager

Location: New York, New York
arrow

Recruiting Coordinator

Location: New York, New York
arrow

Litigation Legal Secretary

Location: Essex County, New Jersey
arrow

Litigation Paralegal

Location: New York, New York
arrow

Business Development Manager

Location: New York, New York
arrow

Accounts Payable Professional

Location: New York, New York
arrow

Learning & Development Professional

Location: New York, New York
arrow

Employee Relations Professional

Location: New York, New York
arrow

HHA Recruiter

Location: New York, New York
arrow

Job Placement Resources

Boost your resume, interview skills to prepare for career advancement.