About the Opportunity:
As a Treatment Coordinator – Level 2, you play a crucial role in understanding dental procedures, insurance processes, and excellent communication to build trust and help patients commit to recommended care. This is a full-time contract position.
The estimated base pay for these positions is $13.75 to $16.25 per hour. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.
Job Responsibilities:
- Present comprehensive treatment plans to patients, including multi-phase and specialty procedures.
- Clearly explain financial options, insurance estimates, and payment plans.
- Lead case acceptance efforts by building strong rapport with patients.
- Coordinate with providers and specialists on treatment scheduling and case management.
- Maintain accurate and thorough documentation of patient communication and financial arrangements.
- Oversee recall systems and follow up on unscheduled treatment.
- Assist in mentoring Level 1 Treatment Coordinators or front desk team as needed.
- Ensure insurance pre-authorizations are submitted and tracked accurately.
Job Requirements:
- Three plus (3+) years of dental treatment coordination or front office experience required.
- In-depth knowledge of dental procedures, insurance coding, and financial coordination.
- Experience with dental software systems and digital charting.
- High school diploma or equivalent.
Why Join Us:
- Competitive pay.
- Work schedule details.
- Opportunities for contract extensions and mention of travel/stipend options for eligible candidates.
- Emphasize a supportive work environment with interdisciplinary collaboration.
