About the Opportunity:
Join our team as a Patient Registrar, responsible for ensuring the highest quality standard of customer satisfaction. This full-time contract position involves greeting patients, scheduling appointments, verifying insurance, and managing co-payments to maximize reimbursement. The role requires securing referral authorizations and providing clerical support to practice staff to maintain efficient office operations.
The estimated base pay for these positions are $20.08 to $23.73 per hour. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.
Job Responsibilities:
- Greet patients, visitors, vendors, and staff.
- Register patients, complete check-ins, and verify demographic and billing information.
- Schedule and manage office appointments following practice guidelines.
- Handle telephone calls, determine callers' needs, and provide necessary information or direction.
- Request and process cash, check, and credit card payments, reconcile co-payment batches, and secure referral authorizations.
- Arrange patient transportation as per established guidelines.
- Provide basic clerical support functions, including sorting mail and managing routine practice forms.
- Maintain service excellence by treating individuals with respect, ensuring a safe environment, and handling confidential information with discretion.
- Address cancelled appointments and follow up according to practice policy.
- Ensure appointment task lists are current and accurately captured daily.
Job Requirements:
- High school diploma required.
- Knowledge of administrative procedures, patient appointments, and surgical scheduling.
- Experience using Epic preferred.
- Skills in communication, organization, and customer service.
Why Join Us:
- Competitive pay with flexible shift availability.
- Work schedule details include Monday–Friday, 9am-5pm with no weekends.
- Possibility of contract extensions.
- Supportive work environment with opportunities for interdisciplinary collaboration.
