About the Opportunity:
The Treatment Coordinator plays a crucial role in guiding patients through their treatment journey, educating them on their options, and ensuring a seamless scheduling and financial coordination process. This entry-to-mid level position is ideal for someone with excellent interpersonal skills who enjoys helping patients navigate their dental care options. This is a full-time contract position.
The estimated base pay for these positions is $13.75 to $16.25 per hour. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) are finalized at the time of offer.
Job Responsibilities:
- Greet and check-in patients in a welcoming and professional manner.
- Review treatment plans with patients and explain procedures, costs, and insurance coverage.
- Assist with scheduling follow-up appointments and specialist referrals.
- Answer patient questions and concerns with empathy and clarity.
- Coordinate with clinical staff to ensure smooth patient flow and proper documentation.
- Submit insurance pre-authorizations and verify coverage when needed.
- Document agreements and treatment consent accurately.
- Follow up with patients regarding unscheduled treatment and future care.
Job Requirements:
- Minimum of two (2) years of front office experience, preferably in a dental setting and dental software.
- Comfortable discussing finances and treatment plans with patients.
- Experience working with various dental insurance plans, coupled with strong communication skills.
- High school diploma or equivalent.
Why Join Us:
- Competitive pay.
- Opportunities for contract extensions and mention of travel/stipend options for eligible candidates.
- Emphasize a supportive work environment with interdisciplinary collaboration.
