About the Opportunity
Our client is a Miami-based global investment management company that provides exceptional consulting services. They are hiring a hybrid Systems Administrator / Collaboration & Productivity Engineer to provide operational and administrative support, while managing e-mail, chat, mobility and M365 services globally. The ideal candidate must be able to work in a fast-paced, ever-changing environment both independently and in a team setting!
The pay range for this position is $470 to $500 per day. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.
Job Responsibilities
- Provide operational and administrative support for the Collaboration infrastructure
- Monitor and analyze system health, capacity and performance
- Leverage ServiceNow to fulfill end user requests and resolve incidents
- Work closely with various teams and vendors to troubleshoot issues
- Analyze and improve processes through automation and workflows
- Collaborate with the global infrastructure teams on projects, new services and features
- Review and document existing infrastructure and procedures
- Assist with escalation support for business critical systems
- Participate in on-call rotation
Job Requirements
- Minimum 3 years operations experience with Microsoft Exchange 2016/2019
- Experience with MDM and MAM (Blackberry UEM, Microsoft Intune)
- Experience with M365 services (Azure AD, Exchange Online, OneDrive, Sharepoint Online)
- Experience with Slack and MS Teams
- Preferred experience with Cisco Ironport and Exchange Online Protection
- Broad knowledge of Windows Server administration, network design, storage, load balancing
- Powershell scripting skills
