Clinical Coordinator – ACT Team

About the Opportunity

We’re seeking a dedicated Clinical Coordinator to join a mobile, multidisciplinary Assertive Community Treatment (ACT) team serving adults across New York City. The role offers a meaningful opportunity to support individuals living with serious mental illness and co-occurring substance use disorders, helping them build stability, independence, and a stronger sense of well-being. This individual will be part of a compassionate, mission-driven team focused on person-centered, recovery-oriented care delivered directly in the community.

The annual base salary range is $65,000 to $80,000. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

 

Job Responsibilities

  • Provide hands-on care coordination and case management services in community-based settings
  • Partner with clients to develop and maintain individualized care plans, adapting them as needs evolve
  • Conduct ongoing clinical assessments and monitor progress toward treatment goals
  • Deliver outreach and engagement services to support consistent participation in care
  • Coordinate medical, behavioral health, housing, and social services to ensure holistic support
  • Maintain accurate and timely documentation within electronic health records
  • Participate in rotating after-hours on-call coverage

 

Leadership & Team Support Responsibilities

  • Provide hands-on care coordination and case management services in community-based settings
  • Partner with clients to develop and maintain individualized care plans, adapting them as needs evolve
  • Conduct ongoing clinical assessments and monitor progress toward treatment goals
  • Deliver outreach and engagement services to support consistent participation in care
  • Coordinate medical, behavioral health, housing, and social services to ensure holistic support
  • Maintain accurate and timely documentation within electronic health records
  • Participate in rotating after-hours on-call coverage

 

Job Requirements

  • Master’s degree in a human services or behavioral health field
  • Active or eligible New York State licensure (e.g., LMSW, LCSW, LMHC, LMFT, LCAT, or related)
  • At least 1 year of experience in a community-based or mobile treatment program (ACT experience preferred)
  • Strong understanding of serious mental illness (SMI) and substance use disorders (SUD)
  • Excellent organizational, communication, and crisis management skills
  • Comfort working in the field and engaging clients in diverse community settings

 

Why Join This Team

  • Work in a collaborative, interdisciplinary team environment
  • Make a direct impact on individuals navigating complex behavioral health challenges
  • Opportunities for professional growth, training, and leadership development
  • Be part of a program focused on equity, access, and community empowerment
  • Dynamic role combining clinical care with leadership responsibilities

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